IT should just work
Managed IT, cybersecurity and business technology solutions for companies that need more than a help desk. From keeping your business running to helping it grow.
Since 1997
Part of the TKG family
24/7/365
Security monitoring
10–500
Person companies served
Our origin
We didn’t set out to become an MSP.
Our clients asked us to.
For nearly 30 years, businesses trusted TKG with their websites, hosting, email and digital technology. Eventually they started asking, “Can you take care of our IT, too?” So we did, with the same high-touch service, accountability and responsiveness they already expected from TKG.
That work revealed something bigger. Businesses don’t just need technology that keeps people working. They need technology that connects their people, systems and customers, and helps them grow.
Strategic positioning
We’re an MSP. But we’re not just an MSP.
Most MSPs manage the technology that keeps your business running. We understand the technology that helps your business grow, too.
A traditional MSP
Computers, networks, security and support. If nothing is on fire, the job is done, and everything else is somebody else’s problem.
✓ Reactive problem solving
✓ Disconnected systems
✓ Hidden technology debt
✓ No strategic roadmap
A technology partner
You don’t need more technology vendors. You need someone who will own it, from the help desk to the CRM.
✓ Proactive, not reactive
✓ Platforms and data that work together
✓ A written technology roadmap
✓ 24/7/365 security monitoring
Core expertise
From keeping your business running to helping it grow
Your technology doesn’t exist in silos. Neither should your technology partner. Four areas, one team accountable for all of them.
Managed IT
Keep It Running
Managed IT, infrastructure, Microsoft 365, devices and support, so technology works without becoming your problem.
Cybersecurity
Keep It Secure
Monitoring, identity, email security, backup and disaster recovery. Security isn’t an add-on; it’s part of keeping you running.
Business technology
Connect It
Platforms, CRM, integrations and business systems that work like one system, not a collection of disconnected tools.
Growth
Grow It
HubSpot, automation, marketing technology, AI and technology strategy that connect your technology to revenue.
Continuous evolution
One technology partner—from keeping your business running to helping it grow
A traditional MSP stops at computers, networks, security and support. We keep going, connecting the technology that runs your business to the technology that grows it.
01
Infrastructure
Devices, networks, cloud and Microsoft 365, monitored and supported.
02
Security
Email, identity and endpoint protection with 24/7 monitoring.
03
Platforms
Business systems selected, configured and connected.
04
CRM
Every lead captured, routed and followed up in one system.
05
Growth
Automation, AI and reporting that connect technology to revenue.
Technology connected to revenue
Technology shouldn’t stop at the IT department
TKG has spent nearly 30 years helping companies attract and capture leads through websites and digital marketing. TKG Edge handles what happens after the lead comes in, so every step from first click to closed sale runs on technology that works together.
01 · Attract
Attract
Website + digital marketing
TKG02 · Capture
Capture
Forms + CRM
TKG Edge03 · Nurture
Nurture
Marketing automation
TKG Edge04 · Sell
Sell
CRM + sales process
TKG Edge05 · Serve
Serve
Customer service + support
TKG Edge06 · Analyze
Analyze
Reporting + data
TKG Edge07 · Improve
Improve
Automation + AI + strategy
TKG EdgeBacked by TKG.
Built for business technology.
TKG has been helping businesses navigate the digital world since 1997. TKG Edge is a TKG company: the new brand gets the focus, and TKG provides the trust. You get a dedicated technology team with nearly 30 years of experience behind it.
1997
TKG founded, helping businesses with technology ever since
One
Team accountable for IT, security and business platforms
24/7
Security monitoring and escalation
Proof portfolio
Outcomes engineered for real business operations
Three recent engagements, from securing a food plant’s production network to planning a manufacturer’s first steps with AI.
Mid’s · Food manufacturing
The Operational Challenge
Plant-floor production controls needed to be walled off from office email, web browsing and guest devices.
The TKG Solution & Outcome
Separate office and production networks, a SonicWall firewall, industrial switching for the PLC cabinets and segmented Wi-Fi across two buildings.
Linnea’s Candy Supplies · Distribution
The Operational Challenge
A move to electronic inventory control meant handheld scanners had to stay connected across the entire warehouse.
The TKG Solution & Outcome
Warehouse-wide wireless coverage, handheld setup and vendor training, supported by the same team that runs the rest of their IT.
JohnDow Industries · Manufacturing
The Operational Challenge
Leadership wanted to know where AI could create measurable value, and how to adopt it without putting company data at risk.
The TKG Solution & Outcome
Discovery with ten departments, a company-wide readiness survey and a scored opportunity register, leading to a phased AI roadmap.
Technology Health Check
Is your technology working as hard as your business?
Our health check goes beyond traditional IT. Pick the areas that matter to you and we’ll show you where the risks and opportunities are:
IT: monitoring, patching, MFA, backup and disaster recovery
Security: admin and employee access, threat monitoring and training
Platforms: integrations, duplicate data and workflow
CRM: lead capture, follow-up, pipeline and adoption
Growth: lead-to-sale tracking, automation and reporting
Get a Technology Health Check
Tell us what to look at. A senior TKG Edge principal will walk you through what we find.
Start the partnership
Let’s talk about your technology
You’re growing, and your technology is getting more complicated. Whether you need a full technology partner or one stubborn problem solved, it starts with a conversation.
5590 Lauby Road, Suite 8, North Canton, OH 44720
Let’s talk
Tell us where things stand. A senior TKG Edge principal will get back to you within one business day.