CRM & HubSpot

Your CRM shouldn’t just store leads. It should help you sell.

TKG has spent nearly 30 years helping companies generate leads through websites and digital marketing. TKG Edge makes sure what happens next works: every lead captured, followed up, tracked through the pipeline and measured, in a CRM your team actually uses.

Abstract illustration of connected blocks flowing into a tall tower topped in orange

Sound familiar?

What we hear from sales and marketing leaders

“Leads come in and nobody follows up.”

“We bought HubSpot and nobody uses it.”

“Marketing and sales don’t trust each other’s numbers.”

“Our CRM is a glorified contact list.”

Technology connected to revenue

From first click to closed sale, one connected system

TKG understands the front end of the customer journey through marketing and web development. TKG Edge connects everything that happens behind the scenes.

01 · Attract

Attract

Website + digital marketing

TKG

02 · Capture

Capture

Forms + CRM

TKG Edge

03 · Nurture

Nurture

Marketing automation

TKG Edge

04 · Sell

Sell

CRM + sales process

TKG Edge

05 · Serve

Serve

Customer service + support

TKG Edge

06 · Analyze

Analyze

Reporting + data

TKG Edge

07 · Improve

Improve

Automation + AI + strategy

TKG Edge

What we do

CRM and HubSpot, implemented and supported

From a first CRM to a HubSpot setup that needs rescuing, we build it around how your team actually sells.

CRM implementation & migration

A new CRM set up right, or your data moved cleanly from spreadsheets or another system.

HubSpot Sales, Marketing & Service Hub

Implementation and optimization across the hubs you own, configured for your process.

Lead routing & pipeline

Leads routed to the right person instantly, with pipeline stages that match how you really sell.

Workflow & marketing automation

Follow-up, nurture and handoffs that run on their own, so no lead goes cold.

Reporting & dashboards

Lead-to-sale reporting and attribution leadership trusts, from one source of truth.

Integrations, training & support

Connected to your website, Microsoft 365, ERP and accounting, with role-based training and ongoing support.

Why TKG Edge

We understand why you need a CRM, not just how to set one up

Most CRM consultants stop at configuration. We connect your CRM to your marketing, your systems and your security, because that’s where the value is.

01

Marketing know-how

TKG has generated leads for clients for nearly 30 years. We build CRMs around how leads really arrive.

02

Connected to the rest of your stack

Your website, Microsoft 365, ERP and accounting systems, integrated instead of re-keyed.

03

Security built in

Single sign-on, permissions and data protection set up by the same team that runs your IT.

04

Vendor-neutral advice

We don’t resell software. If HubSpot isn’t the right fit, we’ll tell you.

How we work

Generate, capture, nurture, sell, serve, measure, improve

Every CRM engagement follows the same path, whether you’re starting fresh or fixing what’s there.

01

Assess

Review lead capture, follow-up, pipeline, data quality and adoption to find where leads slip through.

02

Design

Map your sales process, lead routing, lifecycle stages and the reports leadership needs.

03

Build & connect

Configure the CRM, migrate data and integrate it with your website and business systems.

04

Adopt & improve

Train each role, track adoption and keep tuning automation and reporting.

FAQs

Common questions about CRM and HubSpot

Do we have to use HubSpot?

No. We work with HubSpot most often, but we’re vendor-neutral. If another CRM fits your business better, we’ll recommend it.

Can you fix a HubSpot setup someone else started?

Yes. Many clients come to us after a half-finished implementation. We review what’s there, keep what works and fix the rest.

How long does an implementation take?

It depends on the hubs, integrations and data involved. You’ll get a written plan with dates before any work starts.

How does this connect to our IT?

We’re the same team. Single sign-on, permissions, integrations and support are handled together, so nothing falls between vendors.

Start the partnership

Is your CRM helping you sell?

Our CRM check reviews lead capture, follow-up, pipeline and adoption, and shows you where leads are slipping through.