Privacy Policy

This Privacy Policy explains how TKG Edge, a division of The Karcher Group, Inc. (“TKG,” “we,” “us”), collects and uses information through this website. It covers this website only. Information we handle while providing services to clients is governed by our client agreements.

Information you give us

When you fill out a form on this site, such as Let’s Talk or Request a Diagnostic Call, we collect what you enter: your name, work email, phone number, company, company size, the service you’re interested in, and any message you write. If you email or call us, we keep that correspondence too.

Information collected automatically

Like most websites, this site uses cookies and similar technologies to understand how it’s used and to measure our marketing. This can include your IP address, browser and device type, the pages you visit, how you arrived at the site, and the date and time of your visit. We use these tools:

• HubSpot, our customer relationship and marketing platform, to record form submissions and site visits.
• Google Analytics and Google Tag Manager to measure site traffic.
• Google reCAPTCHA to block spam on our forms. It is subject to Google’s Privacy Policy and Terms of Service.
• Advertising tools from Google Ads, LinkedIn and Meta, to measure and improve our advertising, including showing our ads to people who have visited this site.

How we use information

• To respond to your inquiry and provide the services you ask about.
• To follow up about TKG services that may interest you. Every marketing email includes an unsubscribe link.
• To understand and improve the website and our marketing.
• To protect the site against spam, fraud and security threats.
• To meet legal obligations.

How we share information

We do not sell your personal information for money. We share it only:

• With service providers who help us run the site and our business, such as HubSpot, our hosting provider WP Engine, and Google. They may use it only to provide services to us.
• With advertising partners (Google, LinkedIn and Meta) through the cookies described above, to measure and target our advertising.
• For legal reasons, when required by law or to protect our rights, our clients or others.
• In a business transaction, such as a merger or sale, subject to this policy.

Your choices

• Cookies and ads. You can block or delete cookies in your browser settings, and limit ad personalization through your Google, LinkedIn and Meta account settings. Blocking cookies may affect how parts of the site work.
• Marketing email. Use the unsubscribe link in any marketing email, or contact us.
• Your privacy rights. Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of targeted advertising. To make a request, contact us at the address below. We will verify your request and respond as required by law, and we will not treat you differently for exercising these rights.

How long we keep information

We keep personal information for as long as needed for the purposes above, including our ongoing business relationship with you, and as required for legal, accounting and security purposes. Then we delete it or make it anonymous.

Security

We use administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure. See our Security page for more on how we protect data.

Children

This site is meant for businesses and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the updated version here and change the date above.

Contact us

TKG Edge, a division of The Karcher Group, Inc.
5590 Lauby Road, Suite 8, North Canton, OH 44720
[email protected] · 855.997.9254